When it came time to rebuild our family shore home that was destroyed by Super Storm Sandy, I needed to find a builder that could work with me from a remote location and execute a detailed custom project. I am a neurosurgeon and have exacting standards. I was very involved in the design of the home and needed to find a builder that could execute a detailed custom project without my presence on site. Mice Colucci, Tom Neumaier, and the entire team at MAC Builders lived up to my expectations from start to finish.
I interviewed several local builders and came away most impressed with Mac Builders. Mike and Tom were extremely straight forward about the contracting process. There were no surprises. All change orders were handled in a predictable and fair fashion. They were also very helpful in outlining the realistic costs of a variety of options, beginning with my initial proposal of a modern modular home, and ultimately with the custom home that we ended up building.
They completely exceeded my expectations in being able to pull off a modern custom home that was designed by an out-of-state architect who did not have a New Jersey license. Mac Builders facilitated having my plans redrafted at a reasonable cost by a local architect.
One of the keys to their success is managing this remote project was their use of the Builder Trend software. This application allowed them to post weekly project updates with detailed pictures for my review. Documents such as permits, architectural drafts, surveys, and the scope of work were available for my review. Specific interior and exterior selections were clearly documented. Change orders were easily approved and the overall accounting of the project was completely transparent.
While the software really helped me keep track of the details, it was truly the personal attention that Tom Neumaier and everyone at Mac Builders demonstrated that was the key to the success of the project. Tom followed up on every detail. I know I was not the easiest client to work with, but Tom, Mike, and their assistant Christina understoon how important the details were to me and they delivered. Furthermore, I was asking them to execute details that were not part of a typical build and they seemed genuinely interested in the modern design of my project.
After the house was completed, Mac has continued to follow through on small items on our punch list.
I could not be more pleased with my experience with Mac Builders. They understand how much a home means to a client, and they get the job done properly.